The successful candidate is expected to close new deals for Sage 300 ERP and CRM, as well as other vertical industry specific solutions, Project & Job Costing, Service Management, Manufacturing, etc. Proven sales experience and account management ability are mandatory.

• University degree holder with previous knowledge of IT Infrastructure and Systems Integration with a go-getter attitude
• Prior experience in selling IT Infrastructure Services and Solutions, preferably in the Banking and Financial industry
• Project Management Experience
• Building credibility and gain market share
• Should be willing to work on target based salary
• Should own a UAE Driving License & Car

• Customer focus, customer satisfaction and catering to customer needs.
• Researching the market for potential customers and update the activities in CRM.
• Responsible for working with customers to identify their needs and to work out how the company can best meet those requirements.
• Following up customer delivery schedules.
• Visiting existing customers and looking after their needs, including AMC.
• Upselling products and solutions to existing.
• Ensuring high customer satisfaction by working closely with all the departments.
• Engaging in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation and innovative development of opportunities.
• Identifying prospective opportunities, potential new clients, business opportunities and persuade new customers to do business with the company.
• Delivering proactive account management to a portfolio of key accounts.
• Mandatory compliance with company sales terms and conditions.
• Reaching goals and sales targets set in Business Plans by engaging in push activities.
• Preparing daily, weekly, monthly & quarterly forecast reports.
• Participating in marketing activities: webinars, exhibitions, seminars, road shows, etc.

 The successful candidate is expected to close new deals for IT Infrastructure services including server installations and support services, networking, printers/scanners/copiers, etc. Proven sales experience and account management ability are mandatory.

• University degree holder with previous knowledge of IT Infrastructure and Systems Integration with a go-getter attitude
• Prior experience in selling IT Infrastructure Services and Solutions, preferably in the Banking and Financial industry
• Project Management Experience
• Building credibility and gain market share
• Should be willing to work on target based salary
• Should own a UAE Driving License & Car

• Customer focus, customer satisfaction and catering to customer needs.
• Researching the market for potential customers and update the activities in CRM.
• Responsible for working with customers to identify their needs and to work out how the company can best meet those requirements.
• Following up customer delivery schedules.
• Visiting existing customers and looking after their needs, including AMC.
• Upselling products and solutions to existing.
• Ensuring high customer satisfaction by working closely with all the departments.
• Engaging in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation and innovative development of opportunities.
• Identifying prospective opportunities, potential new clients, business opportunities and persuade new customers to do business with the company.
• Delivering proactive account management to a portfolio of key accounts.
• Mandatory compliance with company sales terms and conditions.
• Reaching goals and sales targets set in Business Plans by engaging in push activities.
• Preparing daily, weekly, monthly & quarterly forecast reports.
• Participating in marketing activities: webinars, exhibitions, seminars, road shows, etc.

The successful candidate will be involved in all Sage 300 ERP/ Sage CRM related activities of the company, from pre-sales demos, to analyzing customer's requirements, installation, implementation, end-user training and support. Additional responsibilities include implementation project management, preparation of marketing materials, conducting on-line demos, training sessions, providing remote support and writing custom reports. This individual may also get involved in company's software development activities, including, but not limited to, requirements analysis, application design, documentation, testing, training, and implementation.

• Bachelor or Master degree in Economics, Accounts, Business Management, or a related discipline
• Over 2 years' experience as an ERP consultant for Sage 300 ERP, or SAP, or MS GP
• Must understand business transaction flows, processes and concepts as they relate to ERP implementations
• Strong problem solving skills
• Strong oral and written communication and interpersonal skills in English
• Expert in MS Word, Excel, PowerPoint, Outlook and Project
• Excellent client facing communication and presentation skills
• Ability to work in a team
• Must have initiative, accuracy, and attention to detail
• Willing to travel and to be available to attend emergencies during non-working hours
• High GPA is an advantage
• Experience with databases is an advantage
• Excellent project management, time management skills

1. Focus on customer support and satisfaction
2. Mandatory maintenance of CRM, Calendar and Tasks List on a daily basis
3. Perform the following duties related to the deployment of solutions:
   1. Customer presentations
   2. Needs Analysis
   3. Preparation of Compliance Reports
   4. Installations
   5. Customer training
   6. Implementation assistance
   7. Customer support
   8. Conduct system audit
4. Keeping up-to-date with the worlds of IT, ERP & CRM, following lip with innovations and undergoing continuous training.
5. Maintaining a liaison with manufacturers' technical support organizations and obtaining the necessary support.
6. Acquiring the necessary knowhow for the use of technical "Knowledge Bases" made available by the company from various manufacturers.
7. Research and Development on new products and technologies introduced by the company and preparation of running demos, as well as management reports on results achieved.
8. Organizing, documenting, storing and tracking of:
   1. Technical materials
   2. Development materials
   3. Related customer databases
   4. Visiting customers with Account Managers
   5. Providing customers with the necessary product information
   6. Assist Account Managers with the preparation of proposals
9. Participating in events:
   1. Seminars
   2. Road Shows
   3. Mailers
   4. News Letters
   5. Website development
10. Training subordinates
11. Analyzing and proposing improvements to company's products, policies, processes and procedures
12. Analyzing and developing LOB applications
    1. Analyzing customer requirements
    2. Preparing scope of work for applications
    3. Preparing detailed specifications
    4. Preparing and maintaining user & administrator manuals
    5. Testing developed applications and customizations
    6. Installing at customer sites
    7. Training Customers
    8. Providing ongoing support
    9. Communicating with Software Development Department

 The successful candidate will be involved in coordinating system development tasks including design, integration, formal testing, oversee all transitions, develop and complete actions in system specifications, technical, logistical requirements and also create, maintain programmatic and technical documentation to insure efficient planning and execution by managing and documenting system configurations.

• Bachelor of Engineering in Electronics and Communications from a very reputed university with an excellent academic record.
• Excellent written and verbal communication skills in English. Must be able to communicate very fluently without any grammatical mistakes.
• Must have MCSE and CCNA certification and experience in system test, system integration and system verification.
• Ability to work independently and in a team utilizing systems integration experience.
• Minimum 4-7 years' of work experience in similar field is a must.

• Must always focus on customer satisfaction and support.
• Administration of all support related operations.
• Provision of Design, installation, implementation, upgrading, troubleshooting, repair and support of all the hardware, software systems and solutions supplied by the company to customers, as well as used-in-house.
• Management of support related documentation and technical information.
• Acquiring the necessary know how for the usage of Knowledge base technical information purchased by the company from the various manufacturers.
• Training of sub-ordinates, preparation and updating of customer technical files.
• Assist Accounts manager in customer visits, quotations and demonstrations.
• Keeping up-to-date with IT industry innovations and undergoing continuous training.
• Maintaining a liaison with manufacturer's technical support organizations.
• Research and development on new products and technologies introduced by the company and preparation of demos.
• Organizing site surveys, and meetings with concerned people at customer sites.
• Holding meetings with Account Manager's and Purchasing officers to clarify outstanding issues.
• Working out preplanning forms, clearly indicating the scope of works prior to giving other technical details.